Privacy Policy

  1. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
  2. We collect information about you both in order to process your purchase, and to provide you with the best possible service. The type of information we will collect about you includes: your name, address, telephone number and email address. We will never share your confidential information with anyone, and will not e-mail you in the future unless you have given us your consent.
  3. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law.
  4. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser.
  5. If you have any questions/comments about privacy, you should contact us.

Security

Direct2florist is a secure website. Every time you enter an area of the site that has or requires sensitive information such as your credit card details, an icon will appear that looks like a padlock to indicate that the site is secure.

We do not store your payment details at all, digitally or otherwise. We retain your information for ordering purposes only. Payment authorisation is through a real time credit card processing system provided by Barclays Bank. We do not handle or see your Credit Card number at anytime throughout the order process.

The pages are encrypted and transmitted to Commidea using Secure Sockets Layer (SSL) security standards. SSL encodes your personal information and all your transactions are protected by the powerful SSL encryption technology. SSL encrypts your credit card number, name, address, phone number and password as it travels through the Internet, so that it cannot be read by anyone other than the secure server. This provides all customers with the ultimate in safe, secure online ordering.